Training & Consulting

It's important to ensure adequate training and consulting in order to maximise the value of your system once it has been set up. Ascendant offer a range of training packages to suit clients in a group environment or individually with a choice of methods:

1. On-Site Training & Consulting

2. Internet Web based training

3. Tailored Video training packages

On-site support is also available along with telephone support with both Ascendant and our selected technical consultants.

We find from experience that the system of continuous small refresher training sessions maximises the return on investment in the system as any system is an ongoing and evolving one.

For most real estate offices it is recommend that they start out simply and easily and “grow” into their new system. Especially if the office is moving to a centralised management system for the first time it is important to allow users time to come up to speed with the methods and nuances involved. The rewards are there for companies who adopt an intelligent approach to CRM and will enable them to differentiate from their competition.

Many of the CRM products available from Ascendant also include standard Internet  based video training to ensure your team has access anywhere anytime to the latest information.